Support Center
Welcome to the Hive Chill Support Center. We're here to help you with any questions or issues you may have.
Frequently Asked Questions
How do I earn rewards with Hive Chill?
Hive Chill offers multiple ways to earn rewards, including completing tasks, participating in surveys, watching videos, and referring friends. Simply download our app, create an account, and start completing activities to earn points that can be redeemed for rewards.
How do I redeem my rewards?
Once you've accumulated enough points, you can redeem them for various rewards in the "Rewards" section of the app. Available rewards include gift cards, PayPal cash, cryptocurrency, and more. Simply select your preferred reward and follow the redemption instructions.
How long does it take to receive my rewards?
Most digital rewards (gift cards, PayPal transfers) are processed within 24-48 hours. During high-volume periods, it may take up to 72 hours. Cryptocurrency rewards typically process within 24 hours after redemption.
Is Hive Chill available in my country?
Hive Chill is available in most countries worldwide. However, the availability of specific earning opportunities and rewards may vary by region due to partner restrictions. Download the app to see what's available in your area.
Why was my account suspended?
Accounts may be suspended for violations of our Terms of Service, including but not limited to: using VPNs or proxies, creating multiple accounts, providing false information, or using automated tools. If you believe your account was suspended in error, please contact our support team.
How do I refer friends to earn more?
You can refer friends by sharing your unique referral code found in the "Refer & Earn" section of the app. When your friends sign up using your code and complete qualifying activities, both you and your friend will receive bonus points.
Contact Us
If you couldn't find the answer to your question in our FAQ, please feel free to reach out to our support team. We're here to help!
Contact Information
Email Support
hiveforces@gmail.com
Response time: 24-48 hours
In-App Support
Open the app and go to Settings > Help & Support
Fastest way to get help
Social Media
Message us on Twitter or Facebook
@HiveEarn
Support Hours
Our support team is available during the following hours:
Please note that response times may be longer during weekends and holidays.